Our mission

We are dedicated to providing students, employees, and teaching and research staff with a professional IT community that enables them to perform to the best of their abilities. We aim for innovation, and proactively seek ongoing collaboration with our partners at the forefront of Utrecht University’s educational and research activities.

To achieve this, we focus on:

• Being customer-oriented
• A harmonic combination of governance and innovation
• Being reliable and guaranteeing high-quality IT
• Securing university data

Core values

In addition to the university’s core values of ambition, inspiration, commitment and independence, we as an IT community place great value on openness, expertise, cooperation, and on being a learning organisation.

Profile

As an IT community, our aim is to move away from simply providing “back–office” support, and to participate at the forefront of Utrecht University in facilitating excellent education and innovative research. We do so by directly collaborating with employees, students and teaching and research staff regarding what they want and need in modern IT technology. By making such technology accessible to them – and establishing outstanding support of primary processes and management – we aim to ensure that the working and learning environment at Utrecht University is effective and appealing.

Strategy

Our future ambitions are presented in a bi-annual IT strategic plan (Dutch only) and the IT strategy flyer (both Dutch and English). The plan currently in place extends to 2020. It summarises our mission to be at the forefront of IT developments and deliver high-level IT for our students, staff and visitors, as well as our dedication to working together with the IT community to proactively develop new tools to make the university an even more attractive work environment.